Job Title: Operations Executive

Reports To: Operations Lead

Position Type: Full-time

Location: London (North Greenwich)

Starting Date: March 2026

Compensation: Base salary + commission

💡 Job Summary:

If you love content, enjoy building real relationships, and thrive when everything is structured and running smoothly, this role might be a great fit for you.

As an Operations Executive, you’ll be at the heart of Twirl’s project operations, building strong relationships with our clients and creators while ensuring seamless delivery of projects. You’ll oversee client accounts, manage important projects, and ensure smooth communication between all. With a focus on meeting deadlines and delivering exceptional results, you’ll play a pivotal role in helping us grow while maintaining our high standards.

Plus, you’ll be working with some of the coolest consumer brands out there, building direct relationships with key decision-makers and marketers—and yes, we get their awesome products sent to the office frequently!

🔑 Key Responsibilities:

Client and Creator Relationship Management:

• Build and maintain strong relationships with both brands and creators, acting as their primary point of contact.
• Provide regular updates to clients via email, Slack, or calls, ensuring clear and transparent communication.
• Support creators and brands by addressing their needs, resolving issues, and keeping projects on track.